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IT Help Desk Analyst

IT Support Gurugram, Haryana Full-time As per industry standards

About This Role

Provide first-level technical support, troubleshoot hardware/software issues, and ensure smooth IT operations for the organization.

Key Responsibilities

  • Respond to IT support tickets and resolve technical issues
  • Troubleshoot hardware, software, and network problems
  • Set up and configure workstations for new employees
  • Maintain IT asset inventory and documentation
  • Escalate complex issues to senior IT staff as needed

Requirements

  • Bachelor's degree in IT or related field
  • Knowledge of Windows, networking, and basic troubleshooting
  • Familiarity with ticketing systems
  • Good communication and problem-solving skills
  • Certifications like CompTIA A+ or ITIL are a plus

Job Summary

DepartmentIT Support
LocationGurugram, Haryana
Job TypeFull-time
Experience1–3 Years
SalaryAs per industry standards
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